Shirts of Excellence Faqs

Frequently Asked Questions

Some common questions and enquries regarding our football shirts

If you can't find the answer to a question you may have, please contact us and we'll come back to you with an answer asap.

What are your Postal Charges?

All packages, without exception, will be sent by a trackable service. Within the UK this will be 1st class recorded, for the Rest of the World this will be Royal Mail International Signed For.

I will combine postal charges when multiple items are purchased, £0.50p per extra item within the UK, £1.00 per extra item within the EU, and £2.00 per extra item for the Rest of the world.

1 Item within the UK - £5.00 1ST CLASS RECORDED (£0.50p per additional item, up to 5 items per parcel).
1 Item within the EU - £7.99 INTERNATIONAL SIGNED FOR (£1.00 per additional item, up to 5 items per parcel).
1 Item Rest of the World - £9.99 INTERNATIONAL SIGNED FOR (£1.50 per additional item, up to 5 items per parcel).

How do I pay?

Paypal is currently fully integrated and the facility to accept credit cards directly is imminent. Bank transfers are also possible, as are cheques or Postal Orders (both in UK Sterling), if you have another idea – let me know!

What proofs of authenticity do you offer? popular

(For my definitions of a shirts status, match worn, issue etc etc please see the “About Us” section).After more than a decade dealing in shirts I pride myself in the quality and authenticity of shirts provided and their accurate description. Many of the shirts I offer veer from the typically available online “”Big 5-6 English Premiership” “match worn” shirts, it simply isn’t economically viable for the fakers to churn out 2007-08 Hamilton Academical player shirts. I don’t offer COA’s as a matter of course as I believe 90% of them to be completely worthless made up nonsense, if it matters to you just let me know and I will happily provide a letter with where the shirt came from, the indicators that it is what it says it is etc etc (and it won’t be made up nonsense, if I don’t know the game I won’t make it up!).

What is your refund policy?

Full refunds available up to 10 days after delivery.

Can you source shirts directly?

I have some contacts and am willing to try – let me know what you are after! Any queries at all – give me a call or an email and I’ll sort them!

Do you accept awaps?

In certain cases I will accept swaps as full or partial payment. If you have a proposition please let me know (with pictures!). I get paid in a week’s time – can I reserve a shirt? For a 10% deposit upfront – no problem, I’ll hold onto the shirt. For the more valuable shirts I can also arrange for payment in instalments.

We cover our most frequently asked questions on the website, but if you have a question about one of our football shirts, or if you require some more information please contact us.
We have a massive range of shirts in stock, but if you are after something in particular please contact us and we'll see if we can help source your football shirt for you.